I hope you are doing great.

I'm sorry to hear that you felt a communication gap and wanted to end the contract immediately.

I wanted to let you know that you never gave us any feedback. Yumna and I are always here to listen to you, but you never raised any concerns before terminating the contract.

I believe the issue arose after we proposed hiring two resources for 12 hours daily.

In order to establish a long-term relationship, we are ready to discuss the working hours and make modifications if needed.

This is to let you know that, under the terms of your contract with PureLogics, you must offer 30 days' notice before terminating the agreement.

Again, we are ready to discuss all possible options and go forward from this point.

Please let us know your thoughts.